Terms of service

1. Agreement to Terms

By browsing, accessing, or making purchases on the Neem Nutraceuticals website, you confirm your acceptance of these Terms and Conditions and our Privacy Policy. If you do not agree to any part of these terms, you must stop using our website immediately.

2. Use of the Website

You agree to use this website only for lawful purposes. You are strictly prohibited from using this platform in any way that causes damage, interrupts accessibility, or intercepts data maliciously. You must be at least 18 years old or under parental supervision to make purchases.

3. Product Information & Health Disclaimer

Neem Nutraceuticals provides natural herbal supplements, cosmetics, and alternative medicine products. While we work hard to provide precise information:

• Not Medical Advice: Content on this website does not replace medical advice, diagnosis, or treatment.
• Consultation: Always consult a healthcare professional before starting any herbal regimen, especially if you have pre-existing conditions or are pregnant.
• Product Variants: Slight variations in packaging, color, and texture may occur due to the natural properties of the source ingredients.

4. Pricing & Payments

All prices listed on our platform are subject to change without prior notice. We reserve the right to modify or discontinue products at any point. Payment transactions must be cleared through our verified, trusted payment processing partners before products are dispatched.

5. Shipping & Returns

Orders will be processed and delivered to the shipping address you provide. Delivery timelines are estimates and cannot be explicitly guaranteed due to logistical variations. Returns and refunds are handled on a case-by-case basis according to our defined standard policy updates.

6. Intellectual Property

All brand content, text layout, graphics, logos, images, software code, and product descriptions belong exclusively to Neem Nutraceuticals. You may not reproduce, copy, or distribute any site element without our express written permission.

7. Limitation of Liability

Neem Nutraceuticals, its directors, and employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, our products or platform service features.

8. Governing Law

These terms are governed by and construed in accordance with local legal frameworks. Any disputes arising from your use of this website shall fall under the exclusive jurisdiction of the Kenyan courts.

9. Updates & Contact

We reserve the right to edit these Terms and Conditions at any time. Changes take immediate effect when published on this page. For any clarifications, contact our office layout block details below.

Neem Nutraceuticals
Nyota Building, 3rd Floor, Suite 304,
Accra Road, Nairobi CBD, Kenya.
Email: info@kenyaneem.com
Phone: +254 720 760 419